Privacy Policy For SowGood
At IthinkSow LLC, your privacy is a priority. This Privacy Policy explains how we collect, use, and protect your personal information when you use our mobile app (“App”), including the AI Coach feature powered by a custom GPT (based on ChatGPT), and other related features.
1. Information We Collect
We collect the following types of information:
a. Information You Provide to Us:
- Account Information: When you create an account, we may collect your name, email address, username, and password.
- Profile Details: You may optionally provide additional profile information, such as a profile picture.
- Subscription Details: Information related to your subscription status (e.g., active plans, billing history) is processed securely.
b. Chat and Interaction Data:
- AI Coach Conversations: The content of your conversations with the AI Coach may be collected and processed to provide accurate and personalized responses. However, we do not store this data permanently.
- Conversation History: Recent chat history is temporarily stored locally on your device for ease of access. Older messages may be truncated or archived, depending on your usage.
c. Automatically Collected Information:
- Device Information: Device type, operating system, app version, and other technical details to optimize app performance.
- Usage Data: Information about how you interact with the App, including navigation patterns, page views, and feature usage.
- Log Data: Diagnostic logs, such as error reports and crash analytics, to improve app functionality.
d. Third-Party Services:
- Subscription Management: Payment and subscription details are handled via a secure external platform. We do not store payment methods or process transactions directly.
- Affiliate Management: Referral and affiliate details are also managed through an external web-based system. We may link to these services, but your interactions with them are governed by their respective privacy policies.
2. How We Use Your Information
We use your information for the following purposes:
- To provide and improve the App’s features, including AI Coach interactions and personalized recommendations.
- To notify you about upcoming events, updates, and new content from your subscribed creators.
- To manage your account and subscription settings, including password resets.
- To provide customer support and respond to inquiries.
- To enhance user experience through analytics and performance improvements.
- To comply with legal and regulatory requirements.
3. Sharing Your Information
We do not sell your personal information. However, we may share your information in the following limited circumstances:
a. With Service Providers:
- Third-party vendors who assist with subscription management, affiliate tracking, data analytics, or hosting services.
b. For Legal Compliance:
- If required by law, regulation, or legal process (e.g., subpoena, court order), we may disclose your information.
c. With Your Consent:
- If you explicitly consent to sharing your information for specific purposes.
4. Data Security
We take reasonable precautions to protect your personal information, including:
- Encryption: All communications between your device and our servers are encrypted using industry-standard protocols.
- Access Control: Access to personal data is restricted to authorized personnel only.
- Regular Security Audits: We periodically review our systems for vulnerabilities and risks.
However, no method of data transmission or storage is entirely secure, and we cannot guarantee absolute security.
5. Data Retention
- AI Conversations: Conversation data is processed temporarily to provide responses and may be retained for short-term troubleshooting purposes before being anonymized or deleted.
- Account Information: Retained as long as your account is active or as needed to comply with legal obligations.
6. Your Rights
Depending on your location, you may have the following rights:
- Access and Portability: Request access to your personal data and obtain a copy in a portable format.
- Correction: Update or correct inaccurate information in your account settings.
- Deletion: Request deletion of your account and associated data.
- Objection: Object to data processing in specific cases.
- Withdraw Consent: Revoke consent for data processing at any time.
To exercise these rights, contact us at [insert support email].
7. Third-Party Links
The App contains links to external websites for subscription and affiliate management. We are not responsible for the privacy practices of these third-party platforms. Please review their policies before sharing any information.
8. Children’s Privacy
The App is not intended for children under 13 years of age, and we do not knowingly collect personal information from children. If we become aware of such data collection, we will delete it promptly.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. When changes occur, we will notify you through the App or via email. Please review updates carefully.
10. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
I Think Sow LLC
2832 E Downing Circle
Email: admin@sowgood.app
By using the App, you agree to this Privacy Policy. If you do not agree, please refrain from using the App.